References
AON, France
A new P&C system with all functions
Revenue: 297 million Euros in 2006
Activity: Property/Casualty insurance for Groups and Individuals (cars, homes, general liability...)
Location: Levallois Perret, France
Volume: 60 products / 60,000 subscribers / 125,000 contracts / 15,000 claims
Project Overview: Cap Marseille
Objectives:
- Production cost savings
- Quick implementation of a new Information System for the management of Insurance Products
- System operation and maintenance savings
Benefits to AON France:
- Rationalization and Control of Claim Management due to Wynsure's rule parameterization approach to claim management, generating productivity gains of 40%
- Reduced time to market for new offers and contract renewal terms; automated transfer of contracts between carriers.
- Improved functionality in terms of claims management; reduced number of applications.
Why Wynsure was chosen:
- Allowed AON to take advantage of a nearshore relocation of its Individual P/C business and to redesign its IS.
- Its proven reputation of being more cost effective and production-ready than competitive approaches
- its high adaptability for users with no need to recompile
- Wynsure's component-based solution allows easy consistent evolution to meet new needs (functional, legal...)
- CGI was selected to implement the Wynsure solution for its recognized dual technical and business expertise
- CGI and AON conducted a detailed analysis of both functional and technical needs to determine the project scope
Wynsure implementation:
- Product customization was performed jointly by CGI and AON.
- Full deployment has been completed within 16 months. The application has been operational since March 2003.
Business Functions Implemented:
P&C Management for Individuals:
- Subscriber management
- Product management (benefits, coverage policy, taxes...)
- Contract management
- Billing, Late Payment processing (customer notices, termination)
- Interfaces with Accounting System, EDI, CRM
- Claims management
Technical Summary
Deployment Environment:
- eWam and Wyde Framework
- 2 NT application servers (one back up) in Marseilles and one database server (Unix-Solaris + Oracle 8) in Paris
- 80 Windows NT PC clients connected in client-server mode
- Connection to Electronic Document System, printing services, Accounting, Actors databases, EDI and CRM systems
- Wops was used to optimize exchanges between application servers and data servers.


