WynSure Insurance Solutions
  • USA
  • Canada
  • France

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Building integrated business solutions
Wynsure : References

References

Société Generale, ALD, France and Italy

Car Fleet Insurance

Revenue: 121 million Euros in 2003
Activity: Long term rentals, car fleet management
Volume: 40 products / 150,000 contracts / 5,000 claims per year
Organization: 20 claim users

Project Overview:


 

Objectives:

  • Ability to manage high volumes of claims
  • Increase productivity to manage claims
  • Decrease delays to create or modify products
  • Systems operation and maintenance savings

Benefits to ALD Automotive:

  • Rationalization and control of Claims Management due to Wynsure's rule parameterization approach
  • Reduced time to market for the launch of new offers
  • Reduce claims management delays

Why Wynsure was chosen:

Wynsure was preferred to competitors mainly because:

  • Wynsure was chosen because it was a modular solution : the company could choose only a few modules, including claims and product factory
  • Wynsure was chosen because it had been proven repeatedly faster to implement than competitive approaches and easy to customize to meet business needs
  • Wynsure is highly adaptable by users themselves with no need to recompile
  • Wynsure's component-based solution allows easy consistent evolution to meet new needs (functional, legal...)

Wynsure Implementation:

  • CGI and ALD conducted a detailed analysis of both functional and technical needs to determine the scope of the project.
  • A first full deployment was completed within 6 months. The application has been operational since November 2000. The project was developed by CGI while ALD business people cutomized the products

Business Functions Implemented:

  • Car fleet claims management
  • Product management (coverages, eligibility rules)
  • Notice of loss
  • Mail sent to experts, garages, customers, insurance, and salvage companies
  • Mail received tracking
  • Garage bills tracking
  • Expert reports tracking
  • Validation of garage payments
  • Validation of claims payment requests
  • Printing of claims payment requests to insurance companies
  • Claims closure
  • Claims reports printing
  • Update of customer history
  • Interfaces
  • Oracle server/contracts management on AS/400 via Transparent Gateway for DB2/400
  • AS400/Oracle server via Oracle Access Manager for AS400

Technical Summary


 

Deployment Environment:

  • 1 NT application server and 1 Citrix MetaFrame server
  • DBMS: Oracle database for the claims and a real-time connection to an AS400 database to read the contracts